We at Foundation-Emporium are on a mission to make the web a better place. We hope you love our products and services.
These Terms of Service (“Terms”) describe our commitments to you, and your rights and responsibilities when using our services. Please read them carefully and reach out to us if you have any questions.
Terms of Service
These Terms govern your access to and use of the products and services we provide through our website. Please note that our products and services are intended for commercial use and you acknowledge that your use is that of a representative of a business (as defined by applicable law) and not that of a consumer.
These Terms also govern visitors’ access to and use our website services. Please note though that the operators of our website may also have their own separate terms of use.
For some of our other products, services and programs, such as Akismet, Affiliate Partnerships, Refer-a-Friend Program and other third party websites, additional or separate terms and policies may apply.
Please read these Terms carefully before accessing or using our Services. By accessing or using any part of our Services, you agree to be bound by all of the Terms and all other operating rules, policies, and procedures that we may publish via the Services from time to time (collectively, the “Agreement”). You also agree that we may automatically change, update, or add on to our Services as stated in the Terms, and the Agreement will apply to any changes.
1. Who’s Who
“You” means any individual or entity using our Services. If you use our Services on behalf of another person or entity, you represent and warrant that you’re authorised to accept the Agreement on that person’s or entity’s behalf, that by using our Services you’re accepting the Agreement on behalf of that person or entity, and that if you, or that person or entity, violates the Agreement, you and that person or entity agree to be responsible to us.
Please see below to determine which entity your Agreement is with, which depends on where you reside and which Services you use. We use the term “Designated Countries” to refer to Australia, Canada, Japan, Mexico, New Zealand, Russia, and all countries located in Europe.
2. Your Account
When using our Services requires an account, you agree to provide us with complete and accurate information and to keep the information current so that we can communicate with you about your account. We may need to send you emails about notable updates (like changes to our Terms of Service or Privacy Policy), or to let you know about legal inquiries or complaints we receive about the ways you use our Services so you can make informed choices in response.
We may limit your access to our Services until we’re able to verify your account information, like your email address.
When you create an account, we consider that to be an inquiry about our products and services, which means that we may also contact you to share more details about what we have to offer (i.e., marketing). Don’t worry — if you aren’t interested, you can opt out of the marketing communications, whether it’s an email, phone call, or text message.
You’re solely responsible and liable for all activity under your account. You’re also fully responsible for maintaining the security of your account (which includes keeping your password secure). We’re not liable for any acts or omissions by you, including any damages of any kind incurred as a result of your acts or omissions. If you get fired because of a blog post you write about your boss, that’s on you.
Don’t share or misuse your access credentials. And notify us immediately of any unauthorised uses of your account, store, or website, or of any other breach of security. If we believe your account has been compromised, we may suspend or disable it.
If you’d like to learn about how we handle the data you provide us, please see our Privacy Policy.
3. Minimum Age Requirements
Our Services are not directed to children. You’re not allowed to access or use our Services if you’re under the age of 13 (or 16 in Europe). If you register as a user or otherwise use our Services, you represent that you’re at least 13 (or 16 in Europe). You may use our Services only if you can legally form a binding contract with us. In other words, if you’re under 18 years of age (or the legal age of majority where you live), you can only use our Services under the supervision of a parent or legal guardian who agrees to the Agreement.
4. Responsibility of Visitors and Users
We haven’t reviewed, and can’t review, all of the content (like text, photo, video, audio, code, computer software, items for sale, and other materials) posted to or made available through our Services by users or anyone else (“Content”) or on websites that link to, or are linked from, our Services. We’re not responsible for any use or effects of Content or third-party websites. So, for example:
- We don’t have any control over third-party websites.
- A link to or from one of our Services does not represent or imply that we endorse any third-party website.
- We don’t endorse any Content or represent that Content is accurate, useful, or not harmful. Content could be offensive, indecent, or objectionable; include technical inaccuracies, typographical mistakes, or other errors; or violate or infringe the privacy, publicity rights, intellectual property rights, or other proprietary rights of third parties.
- You’re fully responsible for the Content available on your website, and any harm resulting from that Content. It’s your responsibility to ensure that your website’s Content abides by applicable laws and by the Agreement.
- We aren’t responsible for any harm resulting from anyone’s access, use, purchase, or downloading of Content, or for any harm resulting from third-party websites. You’re responsible for taking the necessary precautions to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content.
- Any Content that’s for sale through any of our Services is the seller’s sole responsibility, so you must look solely to the seller for any damages that result from your purchase or use of Content.
- We are not a party to, and will have no responsibility or liability for, any communications, transactions, interactions, or disputes between you and the provider of any Content.
Please note that additional third-party terms and conditions may apply to Content you download, copy, purchase, or use.
5. Payments
Payment. You must provide accurate and up-to-date payment information. By providing your payment information, you authorise us to store it until you request deletion. If your payment fails, we suspect fraud, or Paid Services are otherwise not paid for or paid for on time (for example, if you contact your bank or credit card company to decline or reverse the charge of fees for Purchases), we may immediately cancel or revoke your access for your Purchase without notice to you. You authorise us to charge any updated payment information provided by your bank or payment service provider (e.g., new expiration date) or other payment methods provided if we can’t charge your primary payment method.
Refunds. Please see our Refund policy here: Delivery & Returns
6. Feedback
We love hearing from you and are always looking to improve our Services. When you share comments, ideas, or feedback with us, you agree that we’re free to use them without any restriction or compensation to you.
7. Changes
We may modify the Terms from time to time, for example, to reflect changes to our Services (e.g., adding new features or benefits to our Services or retiring certain features of certain Services) or for legal, regulatory, or security reasons. If we do this, we’ll provide notice of the changes, such as by posting the amended Terms and updating the “Last Updated” date or, if the changes, in our sole discretion, are material, we may notify you through our Services or other communications. Any changes will apply on a going-forward basis, and, unless we say otherwise, the amended Terms will be effective immediately. By continuing to use our Services after we’ve notified you, you agree to be bound by the new Terms. You have the right to object to any changes at any time by ceasing your use of our Services and may cancel any subscription you have.
8. Safety Information
Cosmetic Goods
All of our products intended for cosmetic use are certified and tested as required by law, and ingredients for any of these items is available upon request. It is highly recommended that you perform a patch test before using any cosmetic product for the first time, and periodically thereafter as allergies can develop from the repeated use of ANY cosmetic product.
Oil Burner & Candle Safety
We recommend that the following safety information should be taken into consideration when using products including: Incense – Chinese Sky Lanterns – Candles – Candle Holders – Oil Burner.
Never leave a burning candle unattended.
Always place items with a candle or incense on a suitable surface away from flammable objects.
A standard tealight should be used in all our tealight holders and oil burners. Do not use a large tealight or votive unless specified on the individual product.
Oil burners and candle holders may get hot while in use, take care when moving or allow enough time to cool down before doing so.
We do not supply candles with any of our tealight holders or oil burners.
Our oil burners are only for use with diluted fragrance oil, they are not suitable for wax melts or any other wax product.
Hanging or outdoor candles and candle holders should be secured carefully and should not be used in adverse weather conditions.
Flying Lanterns should be lit and released with care and not used in excessively windy conditions.
The majority of these products come with safety instructions attached but please take care when burning candles in the home.
9. Licence Information
Here you will find information on our licensed product range and the allowed territories we can send to. Not all of our licenses are available for shipment worldwide, please see the information below and the details on each of the products for further information.
If you place an order for a destination that is not allowed, the order will be cancelled and refunded.
License Name | Allowed Territories/Countries |
Lisa Parker, Jan Pashley, Kim Haskins, Yellow Submarine, Mr Bean, Wallace & Gromit, Shaun the Sheep, Asterix, Pusheen, Julie Dodswirth, Planet Cat & Other Official Merchandise | These licenses can be sent worldwide, there are no restrictions. |
Simon’s Cat | Can be sent to the following locations: UK – Mainland & Higlands Islands, Isle of Man, Channel Islands, Gibraltar EU – Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Corsica, Germany, Greece, Hungary, Ireland, Italy, Vatican, Sicily, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Azores, Madeira, Romania, Slovakia, Slovenia, Spain, Balearics, Sweden. EEA – EU plus Norway, Switzerland, Iceland, Liechtenstien, Turkey EEA cooperating countries – Albania, Bosnia & Herzergovina, Kosovo, Montenegro, North Macedonia, Serbia.Other – Chile. |
Pac-Man | Can be sent to the following locations: UK – Mainland & Higlands Islands, Isle of Man, Channel Islands, Gibraltar EU – Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Corsica, Germany, Greece, Hungary, Ireland, Italy, Vatican, Sicily, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Azores, Madeira, Romania, Slovakia, Slovenia, Spain, Balearics, Sweden. EEA – EU plus Norway, Switzerland, Iceland, Liechtenstien, Turkey EEA cooperating countries – Albania, Bosnia & Herzergovina, Kosovo, Montenegro, North Macedonia, Serbia. |
Stormtrooper | Can be sent worldwide EXCEPT in the USA. |
Fiat | Can be sent to the following locations: UK – Mainland & Higlands Islands, Isle of Man, Channel Islands, Gibraltar EU – Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Corsica, Germany, Greece, Hungary, Ireland, Italy, Vatican, Sicily, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Azores, Madeira, Romania, Slovakia, Slovenia, Spain, Balearics, Sweden. EEA – EU plus Norway, Switzerland, Iceland, Liechtenstien, Turkey |
Minecraft | Can be sold to the following locations: UK – Mainland & Higlands Islands, Isle of Man, Channel Islands, Gibraltar EU – Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Corsica, Germany, Greece, Hungary, Ireland, Italy, Vatican, Sicily, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Azores, Madeira, Romania, Slovakia, Slovenia, Spain, Balearics, Sweden. EEA – EU plus Norway, Switzerland, Iceland, Liechtenstien, TurkeyOther – North Macedonia, Montenegro, San Marino |